About Japanese companies and Japanese business people
Standpoint from non-Japanese: Japanese Hospitality Service

By Ian D. Robinson Greetings of "Irasshaimase!" “Irasshaimase!” How many times a day does one hear this shouted welcome in Japan? In shops, cafes, restaurants, even in the most humble establishment it is called out by service staff with a cheery sincerity. The level of friendly, polite service in Japan can almost be shocking for […]

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